What would you like to know?

  • Q Past messages disappear when I refresh

    When you enter a chat room, it shows the recent conversation, but the chat server keeps that conversation only while the chat room is open. Once everyone leaves and the chat room closes, the past conversation is not shown the next time someone enters.

    Chat room admins can view past conversations under Chat logs on the Manage page (24 hours free, 180 days paid).

  • Q I want to chat in a new window

    Click 새창보기 (Open in new window) in the menu (☰) at the top right of the chat room, or type /popup in the chat box, to open it in a new window.

  • Q The call sound does not play

    Check that the call sound is on under 알림음 설정 (Notification sound settings) in the menu (☰) at the top right of the chat room. Browsers may block sound on a page you have never clicked, or in a muted tab.

    If you also want to be notified while viewing another tab, click 알림 켜기 (Turn on notifications) in the chat room and allow browser notifications.

  • Q I want to change my nickname

    Type /nick new-nickname in the chat box, or click your nickname and choose 내정보수정 (Edit my info). In chat rooms with member integration, your nickname from the site is used as is, so you cannot change it in the chat room.

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Phone 010-8677-8633 · Email support@uchat.io

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